Google adding AI features to G Suite, including Smart Reply for Hangouts Chat
Google is adding new computer science (AI) capabilities to G Suite because it aims to draw in additional users to its cloud-based productivity apps.
Their area unit currently four million paid customers of G Suite, which incorporates tools comparable to Docs, Sheets and Gmail. That’s up from three million paid customers a year agone, however still a protracted means removed from the hundred thirty-five million paying users of Microsoft’s workplace 365.
Google hopes that incorporating AI in its geographic point productivity tools can assist in giving it a grip over its main rival. good Reply, that was unveiled for Gmail 2 years ago, is currently accessible at intervals Hangouts Chat, the text-based collaboration tool that is Google’s challenger to Slack.
Smart Reply uses AI to recommend transient responses to messages in Hangouts Chat that area unit “casual enough for a chat, however still skilled enough for the enterprise,” aforementioned Prabhakar Raghavan, senior VP for Google Apps.
Speaking at the Google Cloud Next event here these days, Raghavan aforementioned that good Reply has tested a well-liked thanks to speeding up email communications, with over ten of shopper Gmail replies currently come into being with an associate AI-written response.
“This is the associate approach you may see U.S. taking repeatedly: we are going to build associate AI feature on one G Suite product and so bring it to others,” aforementioned Raghavan.
Meanwhile, Gmail users in G Suite can shortly gain access to good Compose, associate AI feature that was declared at Google’s I/O conference earlier this year and discharged to customers in might. it’ll become accessible within the next few weeks, aforementioned Raghavan. good Compose learns users’ behaviour over time, sanctionative the AI to autocomplete email text with suggestions for usually used phrases, greetings and private details comparable to addresses.
Other AI options embody synchronic linguistics correction with Docs – currently accessible in beta – that adapts Google’s Translate capabilities to country language to produce suggestions for changes to West Germanic text.
Google conjointly offered a glimpse of voice commands for its Hangouts Meet team video conferencing tool, which can be offered to some customers later this year. Users are going to be able to begin a video conference by language, “Hey Google, begin the meeting,” aforementioned Raghavan, with additional voice capabilities to be else later.
“By hold, AI and sanctionative voice commands, Google’s strategy is aiming squarely at Amazon’s Alexa and Microsoft’s Cortana because the speech assistant wars intensify on the far side the house and into the geographic point,” aforementioned Angela Ashenden, a principal analyst at CCS Insights.
Google unveiled many safety features, too, with a replacement investigation tool launched for security centre – the G Suite security management platform launched earlier this year. this enables IT admins to analyze suspicious behaviour comparable to giant file transfers, revoke user access and delete malicious emails from one console.
The company conjointly careful new capabilities to manage G suite knowledge across geographic regions. Users are going to be able to select wherever primary knowledge is kept for key G Suite apps, compared to in Europe or U.S., reckoning on enterprise necessities.
Ashenden aforementioned G Suite has had “solid” momentum over the past year, and also the new AI and safety features ought to facilitate it grow more. “Another key focus was Google’s meeting answer Hangouts Meet that has been the unsung hero of Google’s productivity and collaboration suite within the past,” aforementioned Ashenden.
Even so, Saint Patrick Moorhead found the father of Moor Insights & Strategy stressed that Google still has how to travel to form serious issues for Microsoft.
“These new options area unit nice, significantly the safety options, however, Google didn’t introduce something that essentially changes the sport versus workplace 365,” aforementioned Saint Patrick Moorhead, founding the father of Moor Insights & Strategy. “Microsoft appears to be gaining ground at a far additional speedy pace.”